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Dynamics 365 Makes it Simple

61% of customers stopped doing business with at least one company last year because of poor customer experience.

Here's how it works

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STEP 1

Identify

Understand your business goals and challenges

Discuss potential use cases

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STEP 2

Envision

Demonstrate typical use cases in D365 leveraging Customer Insights

Interactive whiteboarding of potential solution components

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STEP 3

Recommend & Advise

Narrow in on a primary use case

Create high level technical design

Develop POC

Determine next steps

 

UNDERSTAND THE BUSINESS VALUE

people-2 Get a holistic view of customers
Centralize transactional, observational, and behavioral data into one dashboard for the most accurate insights.
   
insights Unlock insights and take action
Spot trends and patterns to predict customer behavior with built in AI and machine learning.
   
mobile-click Adapt and Extend
Automate customer-centric experiences and processes based on contextual insights to get the right message to the right person at the right time.

 

Contact BDO Digital today to learn more and a member of our team will reach out for a quick discussion and take the next steps to see if your organization qualifies.

Questions? Get In Touch